DATA CONFIDENTIALITY & PRIVACY COMMITMENT

Privacy Policy

Filltech Packaging Machines ('Filltech', 'we', 'our', or 'us') respects your privacy and is committed to protecting the corporate and personal information you provide when visiting our website (filltech.in) or communicating with our engineering and sales teams.

Last Updated: October 2026 · Effective: October 2026

1. Information We Collect

Inquiry & Contact Data: When you request a quotation, machine spec sheet, or technical advice, we collect your name, business email address, company name, phone/WhatsApp number, factory location, and product filling specifications.

Technical & Machine Requirements: Data regarding your product viscosity, containers, target output speeds, and current packaging setups shared through our Smart Machine Finder or contact forms.

Website Usage Data: Standard anonymous technical logs including IP address, browser type, referring pages, and device operating system to maintain site security and optimize user experience.

2. How We Use Your Information

To prepare accurate commercial proposals, technical drawings, and machine recommendations suited to your product specs.

To contact you via phone, WhatsApp, or email to discuss machine design, trial runs, or schedule factory visits.

To provide post-sale engineering support, maintenance service schedules, spare parts supply, and operational assistance.

To comply with legal, tax, and regulatory compliance obligations in India.

3. Information Sharing & Confidentiality

We do not sell, rent, trade, or commercially lease your business contact information or technical product specs to third parties.

Information may be shared confidentially with trusted logistics partners (for machinery freight and transport) or certified engineering contractors solely for fulfilling machine delivery and commissioning.

All proprietary product formulations and container samples shared for filling trials remain strictly confidential under non-disclosure obligations.

4. Data Security

We implement industry-standard administrative, physical, and technical measures to protect your inquiries and corporate details against unauthorized access, alteration, or disclosure.

All data transmitted over our website is protected using Transport Layer Security (TLS/HTTPS) encryption.

5. Cookies & Analytics

Our website uses essential and lightweight analytics cookies to understand site traffic patterns, improve navigation, and verify that forms load correctly.

You can configure your browser to reject cookies, although certain dynamic features like the Smart Machine Finder may function with limited persistence.

6. Contact & Grievance Officer

If you have questions, corrections, or requests regarding this Privacy Policy or how your inquiry data is handled, please reach out to us at:

Filltech Packaging Machines, 115, New Modella Industrial Estate, Padwal Nagar, Wagle Estate, Thane 400604, Maharashtra, India.

Email: info@filltech.in | Phone: +91 99875 18783

Data Protection & Confidentiality Inquiries

For non-disclosure agreements (NDAs) regarding proprietary formulas or data requests, write to us directly.

info@filltech.in +91 99875 18783